This Privacy Policy explains how eva1118 collects, processes, uses, stores, and protects the personal data of players registered on our platform at eva1118.win. We are committed to handling your information responsibly and in compliance with applicable data protection obligations.
Summary: Eva1118 collects personal data to operate your gaming account, process transactions in MYR, verify your identity, and comply with applicable regulations. We do not sell your personal data to third parties. By using the eva1118 platform you consent to the processing described in this Policy.
Eva1118 ("eva1118", "we", "us", "our") is committed to protecting the privacy and personal data of every player who accesses or registers on the eva1118 platform at eva1118.win. This Privacy Policy ("Policy") describes the categories of personal data we collect, the purposes for which we process that data, the parties with whom it may be shared, and the rights available to you as a data subject.
This Policy applies to all personal data collected through the eva1118 website, account registration process, customer support interactions, payment processing flows, and any other touchpoint between you and the eva1118 platform. It applies to all registered players regardless of their location within Malaysia — including players in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Bangsar, and all other regions.
This Policy must be read in conjunction with the eva1118 Terms & Conditions and Responsible Gaming Policy. By continuing to use the eva1118 platform, you acknowledge that you have read and understood this Privacy Policy.
Eva1118 acts as the data controller in respect of personal data collected from players through the eva1118.win platform. As data controller, eva1118 is responsible for determining the purposes and means by which personal data is processed. All data subject rights requests, data correction requests, and privacy-related enquiries should be directed to our support team using the contact details provided in Section 15 of this Policy.
Where third-party service providers — including payment processors, KYC verification providers, and game software suppliers — process personal data on our behalf, they do so as data processors acting under contractual obligations that comply with applicable data protection requirements.
Full legal name, date of birth, nationality, national identification number (MyKad or passport number), and copies of identity documents submitted during account verification (KYC).
Email address, mobile phone number, and residential address (including postcode and state within Malaysia).
Username, encrypted password, account registration date, account status, login history, device identifiers, and session data.
Payment method details (e.g., Touch 'n Go eWallet reference, Maybank2u transaction IDs, DuitNow identifiers), deposit and withdrawal history, transaction amounts in Malaysian Ringgit (MYR), and cryptocurrency wallet addresses where applicable.
Game session records, bet history, wagering activity across sportsbook and casino products, bonus redemption records, win/loss data, and game preferences.
IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited on the Platform, time spent on each page, and cookie identifiers.
Records of live chat conversations with customer support, WhatsApp messages submitted through our support channel, email correspondence, and feedback submitted through the Platform.
Eva1118 collects personal data through the following channels:
Eva1118 processes personal data for the following purposes:
Eva1118 processes personal data on one or more of the following legal bases:
Eva1118 does not sell personal data to third parties. We share personal data only in the following circumstances:
We share data with third-party service providers who process it on our behalf under contractual data processing agreements. These include: payment processing providers (Touch 'n Go, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, DuitNow, FPX), KYC and identity verification services, game software suppliers, customer support platform providers, and cloud hosting infrastructure providers.
Eva1118 may disclose personal data to gaming regulators, financial intelligence units, law enforcement agencies, or courts where required by applicable law or regulatory obligation. Such disclosures are made only to the extent strictly necessary to fulfil the relevant obligation.
In the event of a merger, acquisition, or sale of all or substantially all of eva1118's assets, personal data held by eva1118 may be transferred to the successor entity, subject to the same protections described in this Policy.
Eva1118 retains personal data for the period necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulatory obligation.
As a general guide: account data is retained for the duration of your active account plus a minimum of five years following account closure to comply with AML record-keeping requirements; financial transaction records are retained for a minimum of seven years; technical and log data is retained for up to 12 months; and marketing preference records are retained until you withdraw consent.
Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
Eva1118 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
Notwithstanding these measures, no transmission of data over the internet or electronic storage system is completely secure. You are responsible for maintaining the security of your eva1118 login credentials and must notify us immediately if you suspect any unauthorised access to your account.
Subject to applicable data protection law, you have the following rights in respect of your personal data held by eva1118:
To exercise any of the above rights, please contact our support team via live chat or email (see Section 15). We will respond to verified requests within 30 calendar days. We may request identity verification before processing data subject rights requests to ensure we do not disclose data to unauthorised parties.
Eva1118 uses cookies and similar tracking technologies on the eva1118.win platform. Cookies are small text files placed on your device that help us deliver a functional and personalised platform experience.
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the eva1118 platform.
Strictly 21+. The eva1118 platform is not intended for and does not knowingly collect personal data from individuals under the age of 21.
Eva1118 enforces a strict minimum age of 21 years for account registration and gaming activity. Where we discover that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe a minor has registered on the eva1118 platform, please contact our support team immediately.
Eva1118's platform infrastructure and some of our third-party service providers may be located outside of Malaysia. Where personal data is transferred internationally, eva1118 ensures that appropriate safeguards are in place to maintain the level of data protection described in this Policy. Such safeguards may include standard contractual clauses, data processing agreements, or reliance on adequacy determinations applicable to the recipient jurisdiction.
By using the eva1118 platform, you acknowledge that your personal data may be processed outside Malaysia in accordance with the safeguards described above.
Eva1118 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or platform features. Amendments become effective upon publication on the eva1118.win platform. Where changes are material, eva1118 will provide notice via the Platform or to your registered email address.
Your continued use of the eva1118 platform following publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. We recommend reviewing this Policy periodically.
For any privacy-related enquiries, data subject rights requests, or concerns regarding the processing of your personal data by eva1118, please contact us through the following channels:
We aim to acknowledge all data subject rights requests within 5 business days and resolve them within 30 calendar days. Complex requests may require additional time, in which case we will notify you of the expected timeframe.
Six key data protection commitments that every eva1118 player can rely on.
Every data transmission between your device and eva1118 — logins, deposits, game sessions — is protected by 256-bit SSL encryption. The same standard used by leading Malaysian banks.
Eva1118 does not sell, rent, or trade your personal data to third-party marketers. Your MYR transaction history, contact details, and gaming activity remain within the eva1118 environment.
Eva1118 processes data in compliance with applicable anti-money laundering, KYC, and data protection regulations. All third-party processors are bound by contractual data protection obligations.
Access, rectification, erasure, portability, restriction, and objection rights are available to all eva1118 players. Contact our 24/7 support team to exercise any of these rights — responses within 30 days.
Every category of data we collect, every purpose for which it is used, and every party with whom it is shared is documented in this Policy. No hidden data collection. No undisclosed use cases.
Eva1118 retains personal data only for as long as required by legal obligation or operational necessity. Account data is securely deleted or anonymised following the applicable retention period.
Play with confidence knowing your personal data, MYR transactions, and gaming activity are protected. Join thousands of Malaysian players who trust eva1118. 21+ only.
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